Villager Esprit 5 Solo stove
- Height: 508mm
- Width: 474mm
- Depth: 363mm
- Flue Diameter: 100mm
- Fuel: Multifuel
- Efficiency: 77.5%
-
Not a good start
I bought a Villager Esprit 5 as it looked a solid and well built product in Jan 14, It worked well for the first month but then I noticed the handle felt loose, the door would not close properlyStove expert replied: When a warranty claim is required customers should deal with the supplier of the stove not the manufacturer, a warranty claim form is normally required and the information supplied by the customer is very useful to insure that it is not a problem with more than the stove involved. The serial number helps to establish this. The installation may need to be checked if the stove is over-drawing as this may be causing the problem and can be corrected with a flue stabilizer / flue damper, it is not always the fault of the stove when a problem occurs.